Personable and dedicated Customer Service Representative with extensive experience in any industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate through the agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls or in person.
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