LiveCareer-Resume

customer service representative resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Results-focused Electronics Sales Associate with 4 years of knowledgeable background in Graphic Design. Having strengths in Adobe software, Customer Service and Photo Printing. Proactive leader with strengths in communication and collaboration. Proficient in leveraging leadership, artistic creativity and social communication knowledge to promote the growth and exposure of a company. Looking to assist employers by actively developing opportunities and exposure while being provided creative opportunities and a comfortable salary.
Skills
  • Electronics knowledge Sales assistance
  • Data management Customer assistance
  • Merchandise stocking and restocking Proficient with planograms and schematics Customer service
  • Maintenance & Repair Leadership/communication skills Technologically savvy
  • Advanced MS Office Suite knowledge Graphic and Media Design
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Customer relations
Experience
Customer Service Representative, 12/2021 - 08/2022
Penske Automotive Group Mamaroneck, NY,
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Developed strong customer relationships to encourage repeat business.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Electronics Sales Associate, 03/2021 - 07/2021
Actionlink Detroit, MI,
  • Logo creation
  • Video game development Knowledgeable in Unity and Blender Training & Development
  • Graphic arts design Proficient in Maya Mentoring and training Credit and cash transactions Computer user assistance Merchandising
  • Food preparation Computer skills
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Maintained current knowledge of special savings, sales, promotions and other offerings to enhance customer support
  • Sold various products by explaining unique features and educating customers on proper application
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies
  • Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers
  • Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences
  • Manipulated digital images through advanced computer skills, including video editing and image retouch and design and owned technical quality of final output
  • Trained and guided employees on how to correctly process payments, print photos and merchandise products
  • Processed and printed photos and interacted with guests to support quality and memorable experience
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Grocery Stocker, 09/2020 - 02/2021
Whole Foods Chattanooga, TN,
  • Assessed floor displays to restock merchandise
  • Lifted materials of varied weights on regular basis
  • Replenished inventory with focus on addressing customer needs
  • Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms
  • Maintained and organized store displays to enhance product visibility and expedite product location activities
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment
  • Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
Food Service Cashier, 09/2019 - 07/2020
Cafe Rio West Jordan, UT,
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Oversaw food preparation, production and presentation according to quality standards
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products
  • Cross-trained in other kitchen positions to support team and meet customer needs
  • Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
Education and Training
High School Diploma: , Expected in 06/2021
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Skyline High School - Dallas, TX
GPA:
Status - Class President for three consecutive years. Completed coursework in Graphic Design, Video Game Design and Art Courses. Skyline Student Senate and Skyline Raider Band Member.

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Resume Overview

School Attended

  • Skyline High School

Job Titles Held:

  • Customer Service Representative
  • Electronics Sales Associate
  • Grocery Stocker
  • Food Service Cashier

Degrees

  • High School Diploma

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