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Customer Service Representative Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Customer Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience.

•Computers- Can Type 50 WPM. Learns new programs quickly.

•Customer Service- Makes sure the customers have a great experience and is satisfied by the time they leave. Has always been praised on my wonderful attitude towards others, knowing the job, cleanliness, and determination to get whatever tasks done for the day.

•Cash Register- Very thorough when it comes to using a cash register, but is quick with transactions. Has never had any shortage when using a cash register.

•Children- Babysat children from infants to young teens since the age of 12. They are able to get comfortable fast with ease. Even the shyest of Children are able to open up in a shorter period of time .Infants and toddlers get comfortable quickly as well. Very caring and dedicated to the safety and well-being of children.

Highlights
  • Flexible schedule
  • Strong communication skills
  • Excellent multi-tasker
  • Inventory control procedures
  • Detail-oriented
  • Time management
  • Organized
  • Cash handling accuracy
Education
Owens ABLE program Maumee, ohio Expected in 2015 GED : General - GPA :

Currently studying and will have GED very soon.

Accomplishments

Has met monthly sales goals for 6 months straight.Routinely helped as many as 150-300 customers each day in a high-volume retail and dining establishment. Has caught and recognized over 20, 1,5,10,20,50, and 100 counterfeit dollar bills while working.

Experience
Shentel - Customer Service Representative
Summersville, WV, 04/2013 - 03/2014
  • Processed an average of 300-400 transactions each day in a timely manner.Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making safe deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Communicated store policy violations to the leadership team in a timely manner.Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Ripley's Believe It Or Not! - Cashier
Hollywood, CA, 02/2011 - 09/2011
  • Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and depositing money into safe.Helped customers select products that best fit their personal needs.Offered exceptional customer service to differentiate and promote the company brand.Educated customers on product and service offerings.Kept the dining room clean and maintained neat, orderly product displays.Balanced the needs of multiple customers simultaneously in a fast-paced work environment.Built and maintained effective relationships with peers and upper management.
Ripley's Believe It Or Not! - Driver, Cashier
Panama City Beach, FL, 05/2010 - 02/2011
  • Unloaded trucks, stocked shelves and carried merchandise into the proper place for that item. Processed shipments and maintained organized stock shelves.Offered direction and gave constructive feedback to motivate team members.Communicated information to customers about product quality and value.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Collaborated with customer service team members to give exceptional service throughout the entire purchasing and dining experience.Educated customers on product and service offerings.Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making safe deposits.
Arbys - Cashier
City, STATE, 10/2007 - 05/2008

Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making safe deposits.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Maintained visually appealing and effective displays for the entire store.Offered exceptional customer service to differentiate and promote the company brand.Consulted with customers on the latest sale item and new food choices. Balanced the needs of multiple customers going through the drive-through simultaneously in a fast-paced work environment..

Skills

Cash register, Customer service, Delivery, Handling money, Computer programs,Typing ,Answering Phones, Memorizing important information, Solving problems.

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71Average

Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Owens ABLE program
Job Titles Held:
  • Customer Service Representative
  • Cashier
  • Driver, Cashier
  • Cashier
Degrees
  • GED

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