Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Expert retail sales professional offering five years experience in retail
customer service and retail management and cashiering. I am foocused on exceeding sales goals while
being an enthusiastic, outgoing, effective sales associate proficient at building positive
relationships with new and existing customers by offering superior customer service.
Experience
11/2012 to 01/2016Customer Service RepresentativeForward Air | East Boston, MA,
​Completed all point of sale transactionsusing credit, cash or check alongside completing returns and/or exchanges.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Trained approximately 8-10 new sales associates each quarter covering cashering or
customer service desk training.
performed opening and closing procedures, including counting the
contents of the cash register
Handled all customer relations issues; such as paid and left and lost and found items,
in a gracious manner and in accordance with company policies.
Lead in sustaining a 100% in tthe stores guest survey scores week to week.
Assisted with overseeing immediate cashiers while managers are out or away.
Frequently picked up shifts on the salesfloor distributing merchandise, organizing, and
assisting customers.
01/2016 to 04/2016Cashier/Sales AssociateOllie's Bargain Outlet | Roanoke, VA,
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