Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Expert retail sales professional offering five years experience in retail customer service and retail management and cashiering. I am foocused on exceeding sales goals while being an enthusiastic, outgoing, effective sales associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Experience
11/2012 to 01/2016 Customer Service Representative Forward Air | East Boston, MA,
  • Completed all point of sale transactionsusing credit, cash or check alongside completing returns and/or exchanges.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Trained approximately 8-10 new sales associates each quarter covering cashering or customer service desk training.
  • performed opening and closing procedures, including counting the contents of the cash register
  • Handled all customer relations issues; such as paid and left and lost and found items, in a gracious manner and in accordance with company policies.
  • Lead in sustaining a 100% in tthe stores guest survey scores week to week.
  • Assisted with overseeing immediate cashiers while managers are out or away.
  • Frequently picked up shifts on the salesfloor distributing merchandise, organizing, and assisting customers.
01/2016 to 04/2016 Cashier/Sales Associate Ollie's Bargain Outlet | Roanoke, VA,
  • Primary area of work was in the garden center handling plants, patio furniture, and related outdoor décor/activity items.
  • Operated a cash register for cash, check and credit card transactions.
  • Frequently picked up shifts on the sales floor distributing merchandise, organizing, and assisting customers.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register, completing returns and/or exchanges.
04/2016 to Current Cashier/Sales Associate Ollie's Bargain Outlet | Roseville, MI,
  • Described use and operation of merchandise to customers.
  • Received and processed cash and credit payments for in-store purchases.
  • Placed special merchandise orders for customers.
  • Worked as a team member to provide the highest level of service to customers.
Education
Expected in 2013 High School Diploma | Florida State University Schools, Tallahassee, FL GPA:
Expected in 2016 Associate of Arts | General Transfer Tallahassee Community College, Tallahassee, FL GPA:
Current 2
Expected in 2018 Bachelor of Science | Social Work Florida Argricultural and Mechancial University, Tallahassee, FL GPA:
Skills
  • cash register operation (opening/closing, POS, retrun/exchange)  
  • customer relations
  • open listener
  • store merchandising
  • team player
  • telephone friendly
  • enthusiastic people person
  • advanced problem-solving
  • great organizational skills

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resume Strength

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Resume Overview

School Attended

  • Florida State University Schools
  • Tallahassee Community College
  • Florida Argricultural and Mechancial University

Job Titles Held:

  • Customer Service Representative
  • Cashier/Sales Associate
  • Cashier/Sales Associate

Degrees

  • High School Diploma
  • Associate of Arts
  • Bachelor of Science

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