Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. . Well-organized in keeping inventories optimized and documentation current to maximize [Area of expertise] efficiency. Excellent communication, planning and problem-solving abilities developed over [Number] years of related experience. Examined paperwork, shipments and communication to stay current on supply levels and directed requisitions to meet expected demands. Compiled and prepared documentation outlining production needs and supporting schedules to keep operations on target. Diligent about consulting with department leaders, vendors and team members to understand requirements and implement proactive solutions. Positive, upbeat and resourceful team player. Organized expert with 20 years of experience coordinating activities and documenting information for successful inmanufacruring production. Talented at inspecting quality resulting in work flow.[Result]. Professional team player successful at working with various teammates and decision-makers. Goal-oriented Inventory Control Specialist with proven background as gifted problem-solver with good critical thinking and organizational abilities. Deep dedication to collaboratively solving issues and achieving deadlines in high-volume settings.

  • Credit card payment processing
  • Report generation
  • Report creation
  • System implementation
  • Store maintenance
  • Sales expertise
  • High-energy attitude
  • Retail sales customer service
  • Adaptive team player
  • Customer relations
  • Product organization
  • In-store support
Customer Service Representative, 10/2020 - 06/2021
Bedrosians Tile And Stone San Jose, CA,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
Manufactoring Production, 04/2015 - 06/2020
Caromont Health Mcadenville, NC,
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Used established assembly instructions to complete jobs.
  • Completed accurate assembly work by positioning and aligning components.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Recognized defective material and reported issues to management.
  • Prevented jams or wasted materials by setting and verifying parts clearances.
  • Cleared line area of debris to present clean work area for next shift.
Packaging and Assembly, 02/2014 - 05/2014
  • Sorted and placed materials or items on racks, shelves or bins according to predetermined sequence such as size, type, style, color or product code in shipping and received area.
  • Assembled customer orders from stock and placed orders on pallets or shelves.
  • Moved materials and items to shipping or to other designated areas.
  • Kept adequate supply of shipping materials on hand.
  • Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
  • Labeled packages and recorded items packed in preparation for shipping.
  • Assembled finished product for shipment by packing, crating, loading and securing items.
  • Processed finished product by moving through packaging machines.
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management.
  • Monitored performance for adherence to procedures, safety rules and quality standards.
  • Inspected product on lines for conformance to predetermined quality specifications.
  • Minimized waste and lag times by maintaining orderly and clean work area and equipment.
Certified Nursing Assistant, 12/2008 - 06/2009
Shady Grove Nursing Home City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
Education and Training
GED: , Expected in
Blackfoot High School - Blackfoot, ID
: English Language And Literature, Expected in
Idaho State University - Pocatello, ID,
  • Completed continuing education in [Subject]EnglishLiterature
Nursing Certificate: , Expected in 08/2008
Adult Basic Education - Oroville, CA,

top of the class certificate

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School Attended

  • Blackfoot High School
  • Idaho State University
  • Adult Basic Education

Job Titles Held:

  • Customer Service Representative
  • Manufactoring Production
  • Packaging and Assembly
  • Certified Nursing Assistant


  • GED
  • Some College (No Degree)
  • Nursing Certificate

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