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Customer Service Representative Resume Example

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CUSTOMER SERVICE REPRESENTATIVE
Summary

Highly driven Customer service specialist who maintains a positive attitude under pressure and welcomes the challenge and responsibility of producing results quickly for clients.

Highlights
  • Troubleshooting skills
  • Computer Proficient
  • Excellent interpersonal and coaching skills
  • Strong verbal communication skills
  • Self motivated
  • Superior organization skills
Experience
Customer Service RepresentativeNov 2012 to Current
PayPal － Chandler, AZ
  • Field an average of 100 customer service calls per day.
  • Provide accurate and appropriate information in response to customer inquiries.
  • Train and mentor new hires.
  • Use the computer to research accounts, respond to emails, and manage daily tasks.
Bank TellerOct 2011 to Oct 2012
JPMoran Chase Bank － Gilbert, AZ
  • Helped customers with account transactions while profiling to better assist them with their financial needs
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Help enter and manage customer follow ups
  • Contacted various companies to submit direct deposit requests for customers
Retail Sales AssociateSep 2008 to Oct 2011
Bed Bath & Beyond － Queen Creek, AZ
  • Worked out freight and put product out on the shelves
  • Helped customers find product that suits their needs through extensive product knowledge and good communication
  • Answered phones and direct customers to appropriate departments
  • Used the computers to find product, customer records, and locate other stores
  • Worked at customer service and cashier
Education
High School Diploma2008Higley High School － Gilbert, AZ
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Resume Overview

Companies Worked For:

  • PayPal
  • JPMoran Chase Bank
  • Bed Bath & Beyond

School Attended

  • Higley High School

Job Titles Held:

  • Customer Service Representative
  • Bank Teller
  • Retail Sales Associate

Degrees

  • High School Diploma 2008

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