Customer Service Representative Data Entry resume example

Collected customer feedback and made process changes to exceed customer satisfaction goals.

Made reasonable procedure exceptions to accommodate unusual customer requests.

Provided accurate and appropriate information in response to customer inquiries.

Addressed customer service inquiries in a timely and accurate fashion.

Maintained up-to-date records at all times.

Ran reports and supplied data to fulfill customer report requirements.

Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.

Prevented store losses using awareness, attention to detail and integrity.

Organized weekly sales reports for the sales department to track product success.

Created new processes and systems for increasing customer service satisfaction.

Cross-trained and provided back-up for other customer service representatives when needed.

Worked as a team member performing cashier duties, product assistance and cleaning.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.

Resolved product issues and shared benefits of new technology.

Managed quality communication, customer support and product representation for each client.

Worked under strict deadlines and responded to service requests and emergency call-outs.

Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.

Resolved product/policy issues and shared benefits of new technology.

Kept abreast of rapidly evolving technology.

Recommended, selected and helped locate merchandise based on customer needs and desires.

Communicated all merchandise needs or issues to appropriate supervisors.

Stocked and rotated inventory regularly.

Processed merchandise returns and exchanges.

Replenished merchandise shelves with items from the stockroom.

Organized the tool room by returning all equipment to its proper place.

Performed opening duties, including repairing and checking all equipment for proper functioning.

Stocked and rotated inventory regularly.

Communicated all merchandise needs or issues to appropriate supervisors.

Accurately logged all daily shipping and receiving orders.

Compiled weekly monetary reports and records for store managers.

Assisted coworkers with maintenance and equipment complaints.

Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.

Worked under strict deadlines and responded to service requests and emergency call-outs.

Managed quality communication, customer support and product representation for each client.

Resolved product issues and shared benefits of new technology.

Worked as a team member performing maintenance duties, product assistance and cleaning.

Polished furniture and metal fixtures.

Gathered and emptied trash and recycling bins.

Dusted and mopped all hard surfaces.

Set up and took down chairs and tables.

Wet mopped and spot mopped public corridors, offices and washrooms.

Dusted furniture, walls, machines and equipment.

Notified building managers about needed repairs and replacement equipment.

Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.

Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.

Emptied all trash cans and replaced liners.

Maintained all janitorial equipment in a clean, safe and operable condition.

Operated janitorial equipment properly and safely.

Removed breakfast and lunch garbage after each meal period.

Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.

Obtained and maintained proper delivery authorization and pickup documentation.

Checked load accuracy and stability before each trip.

Supervised material flow, storage and global order fulfillment.

Maintained accurate stock records and schedules.

Selected products for specific routes according to pick sheets.

Oversaw special orders and after-hours, urgent shipping jobs.

Unloaded, picked, staged and loaded products for shipping.

Conducted monthly, quarterly and yearly inventories of warehouse stock.

Oversaw warehousing and storage practices and housekeeping.

Received incoming shipments and reviewed contents against purchase order for accuracy.

Verified proper temperature levels on all inbound merchandise requiring refrigeration.

Rotated stock by code and receiving date.

Followed proper selection procedures as established by the company.

Worked at a rapid pace to meet tight deadlines.

Verified and recorded the count and condition of cargo received.

Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.