Customer service rep who is highly customer service-oriented, organized and possesses strong time management skills. Willing to work a flexible schedule.
Detail-oriented highly efficient in leading shipping and receiving operations. Able to lift 200 pounds. Flexible schedule
Warehouse Worker accomplished in organizing shipments and loading trucks for fast and efficient customer delivery.
Very hard working quick learner willing to learn the job the way the company wants
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
Fielded and processed up to 200 calls per day.
Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.Participated in various incentive programs and contests designed to support achievement of production goals.Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.Consistently met and exceeded department expectations for productivity and accuracy levels.
Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Addressed customer service inquiries in a timely and accurate fashion.Built customer loyalty by placing follow-up calls for customers who reported product issues.Trained staff on how to improve customer interactions.Properly directed inbound calls in phone queues to improve call flow.
Unloaded, picked, staged and loaded products for shipping.Received incoming shipments and reviewed contents against purchase order for accuracy.Followed proper selection procedures as established by the company.Transported goods from racks, shelves and vehicles.Worked at a rapid pace to meet tight deadlines.Removed pallets, freezer boxes and damaged products from returning trailers.Banded, wrapped, packaged and cleaned equipment.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.Cleared damaged items and loaded freight.
Executed cash transactions quickly and accurately.Greeted all customers.Handled products and equipment in accordance with safety and sanitation guidelines.Directed and managed all functions of the dairy, frozen, produce and bakery departments.Conducted price checks for cashiers and service clerks.Ordered and shelved weekly sale items for customers.Organized and positioned product cases in produce warehouse and walk-in cooler.Praised by management for being a fast and efficient worker, requiring little supervision.Served shoppers in a prompt, courteous and friendly manner.Broke down heavy pallet loads of cases, boxes and bags.Arranged and stocked department displays.
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