Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Ambitious [Type] manager with solid history of success in [Industry] operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering [Number] years of related experience and pursuing new professional challenges with room for advancement at [Type] company.

Motivated [Job Title] focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee and company objectives.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment.

Tech-savvy Customer Service Manager committed to delivering outstanding customer service. Offers [Number] years of comprehensive experience implementing policies, measuring customer satisfaction and executing financial responsibilities. Equipped with in-depth knowledge of management techniques and methods and advanced software skills.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Accomplished [Job Title] recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in [Skill], [Skill] and [Skill].

  • One Call Resolution
  • Work Planning and Prioritization
  • Continuous Improvement
  • Project Planning
  • Team Building
  • Issue Resolution
  • Teamwork and Collaboration
  • Team Building and Leadership
  • Decision Making
  • Recruitment and Hiring
  • Delegating Work
  • Time Management
  • Team Leadership
  • Conflict Resolution Techniques
  • Positive and Constructive Feedback
  • Complex Problem Solving
  • Managing Operations and Efficiency
  • Hiring and Training
  • Scheduling and Coordinating
  • Problem-Solving
09/2001 to 05/2026
Customer Service Manager Meggitt Plc Or, OR,
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Rolled out operational improvements and solutions to deliver top-notch customer service.
  • Audited customer account information to identify issues and develop solutions.
05/2014 to 09/2017
Petaluma Poultry The Boar's Head Charlottesville, VA,
  • Developed, implemented and updated standard operating procedures to keep employees working consistently.
  • Worked in the company packaging orders for customers.
Childcare Provider Self Employed Web City, STATE,
  • Secured indoor and outdoor premises to protect children.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Education and Training
Expected in 06/1983
: General Studies
Piner High School - Santa Rosa, CA
Expected in
High School Diploma:
Rio Del Vista College - Ontario, CA,
  • 2 years of building maintenance
  • Layer sheet rock, tile, build cabinets, toy’s,
Expected in
I Have A State EPA License For Air Conditioning in Automobiles, And 3 Certificates To Work in Shop: Automotive Engineering
Community Adult College - Chowchilla, CA,
  • Completed continuing education in Automotive 300 hrs of hands on training.

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School Attended

  • Piner High School
  • Rio Del Vista College
  • Community Adult College

Job Titles Held:

  • Customer Service Manager
  • Petaluma Poultry
  • Childcare Provider


  • High School Diploma
  • I Have A State EPA License For Air Conditioning in Automobiles, And 3 Certificates To Work in Shop

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