I have a track record of managing a wide variety of customer service issues quickly and efficiently. I specialize in quality service, customer retention, productivity and team management. I'm currently interested in any position that can help broaden my managing skills as well as providing quality customer service.
I was in retail/grocery as a seasonal cashier at Walmart in Huntington Beach. After my 90 day evaluation, I was promoted to a part-time Customer Service Manager.
Developed, implemented and monitored programs to maximize customer satisfaction.
Improved service quality and increased sales by developing a strong knowledge of company's products and services.
In the process of returning to school.
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