customer service manager resume example with 5+ years of experience
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Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
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- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Prepared teaching area for each class and returned equipment to storage after classes.
- Checked gym equipment for proper use and function.
- Demonstrated safe and proper exercise techniques to clients.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Communicated with clients to determine goals and performed client assessments.
- Created personal training experiences for clients.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Enforced safe exercise equipment use, reminding members of rules and guiding techniques.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Assisted clients with developing reasonable diets and nutritional guidelines.
- Operated vacuum equipment, used hand tools and emptied skimmers to keep pools in pristine condition.
- Performed basic repairs and maintenance service to maintain pool functionality.
- Safely handle hazardous chemicals such as sodium or calcium hypochlorite, diatomaceous earth, carbon dioxide and test kit materials.
- Removed debris from around pool for cleanliness and to satisfy customers.
- Prepared outdoor pools and pool buildings for seasonal operations.
- Collected water samples to check chemistry and added proper chemicals to meet level requirements.
- Inspected and adjusted pool water levels for optimum functioning and comfort.
- Oversaw aquatic installations, pool chemical levels and pump operations to maintain swimming pools.
- Inspected pool equipment for proper functioning of pumps, filters and control equipment.
- Vacuumed, brushed and cleaned pools to maintain proper functionality and pH.
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Maintained clean, presentable and safe aquatic areas to deliver positive guest experiences.
- Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
- Stocked inventory of pool chemicals and cleaning materials.
- Instructed customers in safe pool use and in proper, economical use and maintenance of filter and vacuum.
- Completed seasonal shutdown of pools by draining, covering and storing equipment.
- Notated and informed management teams of mechanical issues and unsafe conditions.
- Trained and supervised new pool-cleaning staff in safe and productive services that generated satisfied and loyal customers.
Anambra State University Igbariam ,Chukwuemeka Odumegu - Igbariam Anambra State Nigeria,
- A weekend program (partime),only Friday and Saturday and it was a five years course.
Asaba Film Academy - Asaba Delta State,
- Student in Acting roles
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Resume Overview
School Attended
- Anambra State University Igbariam ,Chukwuemeka Odumegu
- Asaba Film Academy
Job Titles Held:
- Customer Service Manager
- Body Buildings and Fitness Trainer
- Swimming Pool Coach
Degrees
- Bachelor of Science
- Degree in Movie Actor
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