Highly skilled, highly motivated Customer Service Manager and team member striving to be part of a positive work environment in any industry requiring good customer practices and support. Manager with a proven ability to prioritize and complete multiple tasks while establishing policies and procedures to ensure Customer Satisfaction.
5 recommendations available upon request.
1 recommendation available upon request.
1 recommendation available upon request
Coursework in Marketing, Business Management and Communications
Secretary of the Onset Cape Verdean Festival Association
2000 - 2002
Certified in ISO Standards
Proficient with Salesforce.com
Advanced in Microsoft Office
Cross-functional Team Leadership
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