customer service manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CAXXX05609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiently, while maintaining a positive attitude and friendly demeanor.
Highlights
Skilled multi-tasker
Focused on customer satisfaction
Meticulous attention to detail
Persuasive
Client relations specialist
Team management
Professional Value Offered
Recognized by peers and management for going above and beyond normal job functions. Have always maintained an excellent work relationship with all current and former associates.
Work Experience
06/2012 to Current
Customer Service ManagerDrivetime – Mesa, AZ, Successfully managed the activities of up to 65 team members. Improved service quality and increased sales by developing a strong knowledgeable and friendly team. Responsible for hiring, scheduling, internal human development, mentoring, coaching, all while maintaining a positive shopping experience for our guests.
02/2003 to 06/2012
Office ManagerVizio – Ut, UT, Responsible for managing all forms of payment, safe management, lotto, Western Union, Money Orders. Maintaining the Front End Operations of business while handling customers needs.
10/1997 to 02/2007
ManagerHyatt – Houston, TX,
Responsible for all aspects of managing a successful restaurant. Hiring, scheduling, opening duties, closing duties, cash handling, banking. Helped organize and execute many community events such as Empty Bowls, Mothers Helping Mothers fundraisers within the restaurant.
Education
Expected in 1980 to to
Associate of Arts: General Manatee Community College - Bradenton , FL GPA:
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