Professional in Human Resources (PHR)
First-rate support specialist with exceptional skills and knowledge in people, customers, and the relationships with their devices.15 direct years of experience providing outstanding support to users of all levels on various software and operating systems but have concentrated on Apples's Ios and Mac operating systems for the last four years. I am a very much self proclaimed "Subject Matter Expert" on listening to people and being empathetic to their needs so much so I have established a reputation (in my world of course) as a sharp technologist who works amazingly well with people to find strong solutions.
I have acquired being called an angel or a savior on a repeated basis for being nothing spectacular or particularly special other than being nice and patient. Which in turn made my success rate high and fast! Which then makes me sort of addicted to helping people, finding solutions and getting things done. Perfect Support Specialist at your service.
Worked onsite in a call center environment as well as in the retail setting and ended up staying as an at home remote technical support advisor for the last five years or so.....
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