I believe that I am a resourceful and client-focused Customer Service Manager with over one year of experience leading teams in exceeding sales goals and customer expectations. I am meticulous and results-oriented with expertise educating employees on all stages of sales cycle while recommending best options to meet short- and long-term needs. A personable relationship builder with polished communications skills, and I will boost customer service team productivity while maximizing customer satisfaction with strategic call management and process improvement strategies. I am a skilled leader with excellent program management, relationship-building and administrative expertise that have accomplished training new employees and mentoring established associates to drive continuous improvement.
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