Customer Service Liaison Resume Example
Love this resume?Build Your Own Now
CUSTOMER SERVICE LIAISON
Summary
Very reliable, responsible, highly-motivated, dependable worker, with excellent interpersonal skills, that has the ability to prioritize goals in a fast paced environment.
Experience
Deluxe CorporationNew Jersey , NJCustomer Service Liaison 10/2015 to Current
- Assist Gulfstream Customer Service representatives with customer needs including but not limited to transportation, rental car reservations and hotel reservations.
- Deliver a high level of customer service during all times.
- Achieve customer satisfaction by delivering services in a professional, courteous, and timely manner for Gulfstream Aerospace Corporation.
- Ensures positive control of all individuals from verification of identification upon arrival to escorting within the facility and ensuring they exit appropriately.
- Responsible for daily shift activity reporting and shift inventory of essential equipment.
- Providing transportation for customers to various locations during their visit to Gulfstream Aerospace Corporation.
Parking Managment ServicesCity , STATEDirector Of Operations Valet Department Crowne Plaza Hotel @ Historic Union Station11/2005 to 05/2015
- Supervised and managed 25+ employess
- Directed the daily operations of the valet team members.
- Monitored the appearance and performance of the valet team members.
- Fostered strong working relationships with all hotel departments.
- Greeted all guest in a courteous, professional and timely manner.
- In charge of hiring, training, and orientation of new employees.
- Performed other duties such as payroll and coordinated work schedules.
Calltech CommunicationsCity , STATECustomer Service Representative / Technical Support 09/2000 to 04/2005
- Resolved customer complaints and concerns with strong verbal negotiations.
- Displayed courtesy and strong interpersonal skills with all customers during interactions.
- Maintained composure and patience in face of difficult connectivity issues.
- Processed an average of 25 inbound technical support calls per shift.
- Assisted customers with tracking shipments of replacement equipment.
- Referred difficult issues to upper management while maintaining a positive resolution.
Education
High School Diploma:General Studies 1991Braod Ripple High School, City, State, USA
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Measurable results
- Typos
Resume Overview
School Attended
- Braod Ripple High School
Job Titles Held:
- Customer Service Liaison
- Director Of Operations Valet Department Crowne Plaza Hotel @ Historic Union Station
- Customer Service Representative / Technical Support
Degrees
- High School Diploma : General Studies 1991
Similar Resumes
