Customer Service Resume Example The Olb Group, Inc.

CUSTOMER SERVICE

Professional Summary

Current student from Chaffey Community College and majoring in biology.
3.9 GPA and finished 71 transferable unit courses
Associates in biology and university studies in math and science
Worked as cashier and stocker at 99 Cents Only Store for 2 years
Worked as a federal student worker at Chaffey Community College for one year.
Volunteering as ICC Rep officer in Pre-Medical Club Society at Chaffey Community Collage for one year
Helped students with their science classes and study techniques
Encourage students to join the pre-medical club to be more engaged with the Chaffey College campus
Helped faculties with their workshop and meeting events by preparing workshop papers, name tags, organizing files and decorations.
Able to work with excel and computer

Work History

The Olb Group, Inc. - Customer Service New York , NY12/2018 - 04/2021

cashiering:

Be on time for work
Welcoming customers nicely and assist them with great customer service
Making sure that customers are finding everything okay
Scan every item correctly
After scanning each item hit the total and tell the customer about their total amount
Be very careful with money
Make sure customers have their receipt with items that want to exchange or return.
Responsible to call the manager and ask for help whenever customers needed to talk to the manager or needed to help with something else.

stocking:

Welcoming customers nicely and ask politely if customers are finding everything okay and assist customers nicely. Appreciate customers from shopping at 99 Cents Only Store.
Assist customers with finding items and their questions
Check the price correctly from the registers and give customers the right information.
Make sure to clean the aisles with mop every 2 hours
Responsible for fronting and organize each shelf and make them look nice.
Make sure that nothing is on the floor for the safety of customers and shoppers
Tell the manager about anything suspicious in the store such as stealing, harassing, and discrimination between customers and workers.
Responsible to be careful with hazards. If any hazards spread on the floor consider asking other employees for help and put the signs which represented " no enter" for the safety of people and customers.

Chaffey Community College - Federal Student WorkerCity , STATE04/2019 - 04/2020

front desk position:

Be on time for work
Welcoming everyone who entered our department and assists them with whatever they need and offer them with some coffee, water, candies and etc
Answer phone calls
Making calendars every semester for workshops and meeting events
Working with excel
Making name tags for meetings
Making workshop papers and have them ready before workshops and events
Make sure that all the devices such as iPads, computers are all fully charged and ready before each meetings
Making certificates for faculties who were part of Faculty Success Center department
Making sure that workplace is clean and nice
Deliver papers and documents from Faculty Success Center department to other departments on the campus
Help with decorations before events and clean up after every event
Check voice mails and emails frequently and forward them to the supervisor

Pre Medical Society Club - ICC RepCity , STATE08/2020 - Current

Make sure to schedule meetings and events and share them with member of the club.
Be on time for meetings and events
Invite medical students and doctors who graduated from medical school to come and talk to the member of the club about their journey and careers which have positively influence others by considering their journey and challenges which make other students motivated and learn different pieces of information by their experiences through their educational journey.
Make sure to help students who are struggling in any specific science classes
Share different techniques and strategies of studying for science classes such as math, chemistry, and biology which help students to succeed and have a better GPA in their education journey.
Make sure to join meetings with other ICC Rep members from other clubs every Friday to discuss about clubs and give each other ideas on how to make the clubs better place for students.
Encourage other students especially freshman students to join our club so they can figure out their interests.

Skills

Education

Expected in 05/2021

Chaffey College

City, State

Associate of Science: Biology

05/2018

Los Osos High School

City, State

High School Diploma

Resume Overview

School Attended

Job Titles Held:

Degrees