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Customer Service Resume Example

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CUSTOMER SERVICE
Professional Summary
  • Current student from Chaffey Community College and majoring in biology.
  • 3.9 GPA and finished 71 transferable unit courses
  • Associates in biology and university studies in math and science
  • Worked as cashier and stocker at 99 Cents Only Store for 2 years
  • Worked as a federal student worker at Chaffey Community College for one year.
  • Volunteering as ICC Rep officer in Pre-Medical Club Society at Chaffey Community Collage for one year
  • Helped students with their science classes and study techniques
  • Encourage students to join the pre-medical club to be more engaged with the Chaffey College campus
  • Helped faculties with their workshop and meeting events by preparing workshop papers, name tags, organizing files and decorations.
  • Able to work with excel and computer
Work History
The Olb Group, Inc. - Customer Service New York , NY12/2018 - 04/2021

cashiering:

  • Be on time for work
  • Welcoming customers nicely and assist them with great customer service
  • Making sure that customers are finding everything okay
  • Scan every item correctly
  • After scanning each item hit the total and tell the customer about their total amount
  • Be very careful with money
  • Make sure customers have their receipt with items that want to exchange or return.
  • Responsible to call the manager and ask for help whenever customers needed to talk to the manager or needed to help with something else.

stocking:

  • Welcoming customers nicely and ask politely if customers are finding everything okay and assist customers nicely. Appreciate customers from shopping at 99 Cents Only Store.
  • Assist customers with finding items and their questions
  • Check the price correctly from the registers and give customers the right information.
  • Make sure to clean the aisles with mop every 2 hours
  • Responsible for fronting and organize each shelf and make them look nice.
  • Make sure that nothing is on the floor for the safety of customers and shoppers
  • Tell the manager about anything suspicious in the store such as stealing, harassing, and discrimination between customers and workers.
  • Responsible to be careful with hazards. If any hazards spread on the floor consider asking other employees for help and put the signs which represented " no enter" for the safety of people and customers.
Chaffey Community College - Federal Student WorkerCity , STATE04/2019 - 04/2020

front desk position:

  • Be on time for work
  • Welcoming everyone who entered our department and assists them with whatever they need and offer them with some coffee, water, candies and etc
  • Answer phone calls
  • Making calendars every semester for workshops and meeting events
  • Working with excel
  • Making name tags for meetings
  • Making workshop papers and have them ready before workshops and events
  • Make sure that all the devices such as iPads, computers are all fully charged and ready before each meetings
  • Making certificates for faculties who were part of Faculty Success Center department
  • Making sure that workplace is clean and nice
  • Deliver papers and documents from Faculty Success Center department to other departments on the campus
  • Help with decorations before events and clean up after every event
  • Check voice mails and emails frequently and forward them to the supervisor
Pre Medical Society Club - ICC RepCity , STATE08/2020 - Current
  • Make sure to schedule meetings and events and share them with member of the club.
  • Be on time for meetings and events
  • Invite medical students and doctors who graduated from medical school to come and talk to the member of the club about their journey and careers which have positively influence others by considering their journey and challenges which make other students motivated and learn different pieces of information by their experiences through their educational journey.
  • Make sure to help students who are struggling in any specific science classes
  • Share different techniques and strategies of studying for science classes such as math, chemistry, and biology which help students to succeed and have a better GPA in their education journey.
  • Make sure to join meetings with other ICC Rep members from other clubs every Friday to discuss about clubs and give each other ideas on how to make the clubs better place for students.
  • Encourage other students especially freshman students to join our club so they can figure out their interests.
Skills
  • Good communication and persuasion skills
  • High motivation and determination
  • Able to make conversation politely and nicely
  • Create problem solving skills
  • Having patience to communicate and assist people
  • Able to work with computer and typing skills
Education
Expected in 05/2021
Chaffey College
City, State
Associate of Science: Biology
05/2018
Los Osos High School
City, State
High School Diploma
Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good
Resume Strength
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Chaffey College
  • Los Osos High School

Job Titles Held:

  • Customer Service
  • Federal Student Worker
  • ICC Rep

Degrees

  • Associate of Science : Biology
    High School Diploma

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