customer service clerk resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.

Well-organized and precise laborer, skilled at completing side work and skilled stone projects. Coordinate project plans and materials to minimize waste and consistently meet customer expectations. Smoothly resolve project issues to maintain schedules.

Professional Referee with over 5 years of experience. Lifelong athlete with sharp-eye, sound judgment and excellent endurance. Dedicated to providing guidance and fair treatment to players.


Customer Service

  • Customer Service Excellence
  • Brand Representation
  • Critical Thinking


  • Hand Tool Operations
  • New Construction and Remodeling
  • Stone Setting
  • Mortar Mixing

Sports Knowledge

  • Individual Trainings
  • Decision-Making Skill
  • Game Rules and Regulations
  • Safety Requirements
Work History
Customer Service Clerk, 08/2022 to Current
State Of MontanaWarm Springs, MT,
  • Educated customers on best-fit selections by listening to personal desires and purchase limitations.
  • Kept front check out area clean and organized for efficient service.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Checked order details against account information to minimize errors and unnecessary delays.
  • Organized efficient service responses by directing visitors and callers to correct personnel.
  • Coordinated smooth front office operations to effectively serve more clients each day.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Stonemason, 02/2021 to Current
Richeson Management CorporationValley View, TX,
  • Operated equipment such as cranes and hoists to lift and guide large stones into place.
  • Measured, cut and smoothed stone to maximize fit and complete attractive work for customers.
  • Cleaned off excess materials and polished surfaces to achieve ideal smoothness and reflectivity.
  • Supported industrial customers with lining and relining of equipment such as kilns and furnaces.
  • Maximized project efficiency by building and installing prefabricated masonry units.
  • Constructed long-lasting chimneys to meet use and aesthetic requirements.
  • Organized patterns, plans and supplies to efficiently prepare for each job.
  • Mixed mortar to lay bricks, stones and concrete sidewalks.
  • Prepared surfaces for work by smoothing imperfections on ground or with close structures.
  • Molded expansion joints and edges using correct tools.
  • Installed anchor bolts, steel plates and door sills in freshly poured concrete to provide decorative finish.
  • Used rakes and shovels to spread, level and smooth concrete.
  • Used straightedges and jointers to mold expansion joints and edges.
Team Member, 12/2021 to 06/2022
City Of CharlottesvilleCharlottesville, VA,
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Sports Official, 03/2021 to 08/2021
Wilson Family YmcaCity, STATE,
  • Explained and taught regulations and rules to players and coaches.
  • Promoted good sportsmanship among players.
  • Communicated with fans, coaches, players, and other umpires.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Kept track of time and scores during games
  • Utilized varied hand signals to manage games.
  • Stayed physically fit to keep up with pace of games.
  • Coordinated with other referees to execute smooth and consistent games.
  • Listened to player feedback and communicated with team captains to accurately resolve disputes.
  • Trained and evaluated new referees to impart understanding of rules, regulations and standards.
  • Maintained game play by managing player substitutions, fouls and timeouts.
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Made impartial and fair decisions to maintain trust and respect of players, coaches and fans.
  • Monitored players to identify any rule violations and issue appropriate penalties.
  • Provided safe playing environment for players by monitoring activity.
  • Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
  • Assessed players and equipment to verify conformance to event rules and safety standards.
  • Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
  • Examined game tapes to assess and provide feedback on performance of officials.
  • Notified players, coaches and officiating team of rule infractions and relevant penalties.
  • Interpreted and applied rules and regulations in sports.
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
High School Diploma: , Expected in 05/2023 to Lakeside High School - Evans, GA
  • Honor Roll 2019-2023
  • Completed AP course in Human Geography
  • Completed AP course in European History
  • Professional Development: Engineering
  • 3.7 GPA
  • Extracurricular Activities: 2019-2023 Varsity Basketball Player
  • Elected Captain of Varsity Basketball

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Resume Overview

School Attended

  • Lakeside High School

Job Titles Held:

  • Customer Service Clerk
  • Stonemason
  • Team Member
  • Sports Official


  • High School Diploma

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