Answered product questions with up-to-date knowledge of sales and store promotions. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis. Conducted weekly walk-through with the manager to discuss interior visual displays, including store window presentation. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment. Bagged, boxed or gift-wrapped sold merchandise per customer's request. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Maintained cleanliness and presentation of stock room and production floor. Directed calls to appropriate individuals and departments. Helped drive sales goals and achieve monthly quotas. Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events. Learned, referenced and applied product knowledge information.
Customer Service, Receptionist, Retail Sales, Sales, Correspondence, Office Supplies, And Sales, Chef, Clients, Kitchen, Seats, Telephone, Basis, Cash, Clerk, Customer Inquiries, Inventory, Marketing, Of Sales, Sales And, Sales Goals, Ambitious, Archiving, Articulate, Clerical, Client Relations, Data Archiving, Data Entry, Data Management, Etiquette, Excel, Filing, In Sales, Microsoft Excel, Ms Office, Phone Etiquette, Problem Solver, Team Player, Time Management, Typing
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