Outstanding training facilitation. Training at all levels of the organisation, implementing Qantas Management Systems. Superior knowledge of Qantas and client airline operations and load control systems. I currently hold all Qantas aircraft Load Control endorsements and have a sound knowledge of the Aircraft Loading, Load Control Procedures and Dangerous Goods Manuals. Excellent written and verbal communication skills. Extremely high standard of professional presentation skills. Excellent analytical and problem solving capabilities for commercially driven outcomes and a proven ability to make calculated decisions whilst working under pressure to meet strict guidelines. A proven excellent understanding of commercial confidentiality requirements. Exceptional negotiation and influencing skills developed in conjunction with outstanding stakeholder management skills. Robust Operations Management, managing a large number of people and multiple skill levels simultaneously, including the proven ability to successfully optimise resources ensuring schedule requirements are met and maintained. Successful Workforce planning with advanced knowledge of iRoster planning, forecasting, rostering, reporting and day of operations management, utilising a sound knowledge of industrial agreements and local work practices. Strong, Engaging leadership skills, including Change Management Leadership. Creation of Performance review templates, displaying excellent understanding of performance management utilising company policy, guidelines and SOP's.
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