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Customer Service Call Center Representative Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

To obtain a career that will aid in gaining the opportunity to meet new challenges and award me the knowledge and experience that will propel me into a outstanding leader. I’m ascertain to accomplish any task at hand, extensive experience in customer service, sales, management, and managing funds.

Skills
  • Microsoft (10+ years)
  • Excel (4 years)
  • Powerpoint (4 years)
  • Internet (10+ years)
  • Communications (4 years)
  • Teamwork (4 years)
  • Leadership (4 years)
  • Teamwork (4 years)
  • Team Leader (4 years)
  • Problem Solving (4 years)
  • Crowd Management (1 year)
  • Armed Security
  • English
  • Call Center (3 Years)
  • Certifications and Licenses
  • Trained crowd manager
  • Present
  • CPR/First Aid
Education
Morgan Park Highschool Chicago, IL, Expected in 06/2015 High School Diploma : - GPA :
Certifications
Microsoft (10+ years) Excel (4 years) Powerpoint (4 years) Internet (10+ years) Communications (4 years) Teamwork (4 years) Leadership (4 years) Teamwork (4 years) Team Leader (4 years) Problem Solving (4 years) Crowd Management (1 year) Armed Security English Certifications and Licenses Trained crowd manager Present CPR/First Aid
Work History
Sonic Healthcare Usa - Customer Service Call Center Representative
Woodbury, NY, 12/2018 - Current
  • Resolve customer complaints via phone Use telephones to reach out to customers and verify account information.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Suggest solutions when a product malfunctions.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Processed accurate credit, debit, check and cash sales transactions for more than 100+ customer orders per day.
Salvation Army Usa - Administrative Assistant
Trenton, NJ, 02/2018 - Current
  • Train sales personnel.
  • Arrange meetings between buyers and sellers when details of transactions need to be negotiated.
  • Schedule appointments with prospective customers.
  • Rent or lease properties on behalf of clients.
  • Contract real estate to clients.
  • Secure construction or purchase financing with own firm or mortgage company.
  • Solicit and compile listings of available rental properties.
  • Obtain property information.
  • Develop proposals for current or prospective customers.
  • Recommend products or services to customers.
  • Visit properties to assess them before showing them to clients.
  • Identify investment opportunities or strategies.
Vodafone - Manager
Ahmedabad, IN, 03/2015 - Current
  • Assist Music Artist With Desired Needs.
  • Manage Production, Green Room And Supplies at Venue.
  • Handle Bookings And Tour Dates For Music Artist.
  • Network With Photographers, Managers, and Artist.
Amerisourcebergen Corporation - Corporate - Intern
Salt Lake City, UT, 06/2013 - 08/2013
  • Learned about finances.
  • Received information on banking and invest.
  • Marketing.
Additional Information
  • CDL Class B

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Resume Strength

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  • Target Job
  • Typos

Resume Overview

School Attended
  • Morgan Park Highschool
Job Titles Held:
  • Customer Service Call Center Representative
  • Administrative Assistant
  • Manager
  • Intern
Degrees
  • High School Diploma

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