Customer Service Resume Example
Position for a growing company with opportunity for advancement
Excellent with customer support service,Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Customer Assistance
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
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Greeting & Assisting Customer with shipment of package & receiving their packing in a Timely Manner.Ups Computer System Tracking Package for customers,Answering incoming & outgoing calls with customer issues,Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service..
- Unloaded.Reported inventory balances and cycle counts in SAP system.Resolved service issues in a timely manner, including coordinating and processing returns.Received incoming shipments and reviewed contents against purchase order for accuracy.Verified proper merchandise for storage on all inbound requiring,Picking,Packing,RF scanner,Reach Truck order picker.Shipping Customers Order in a Timely Manner
- Reviewed new customer orders and requests and manually entered data into a centralized database.Oversaw scheduling for the day-to-day activities of 100 transportation employees.Coordinated rush orders and order changes.Monitored shipments to guarantee on-time delivery.Completed all necessary customs documents and other paperwork.Oversaw the organizing and product storage in stockyard areas.
- Customer Service Received callers at establishment ,determined nature of business.
- Help customers with there reservation and provide general information.
- Answered multi-line telephone, routed calls.
- Promoted hotel packages.
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Resume Overview
School Attended
- Austin School
Job Titles Held:
- Customer Service
- Aerospace /Warehouse Associate
- Gate Inspector
- Reservation Sales Agent
Degrees
- Austin High School Equivalency Diploma Chicago IL 12
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