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Customer Service Resume Example

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CUSTOMER SERVICE
Professional Summary

Position for a growing company with opportunity for advancement


Excellent with customer support service,Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Accomplishments

Customer Assistance 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Skill Highlights
  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
  • Sharp problem solver
  • Energetic work attitude
  • Telephone inquiries specialist
  • Customer service expert
  • Telecommunication skills
  • Adaptive team player
  • Creative problem solving
  • Data entry
Work Experience
Customer Service10/2013 to 03/2014Advance Auto PartsBoone , NC

Greeting & Assisting Customer with shipment of package & receiving their packing in a Timely Manner.Ups Computer System Tracking Package for customers,Answering incoming & outgoing calls with customer issues,Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service..

Aerospace /Warehouse Associate08/2007 to 04/2011Imc CompaniesLong Beach , CA
  • Unloaded.Reported inventory balances and cycle counts in SAP system.Resolved service issues in a timely manner, including coordinating and processing returns.Received incoming shipments and reviewed contents against purchase order for accuracy.Verified proper merchandise for storage on all inbound requiring,Picking,Packing,RF scanner,Reach Truck order picker.Shipping Customers Order in a Timely Manner
Gate Inspector01/2003 to 02/2007Finger Lakes Premier PropertiesPenn Yan , NY
  • Reviewed new customer orders and requests and manually entered data into a centralized database.Oversaw scheduling for the day-to-day activities of 100 transportation employees.Coordinated rush orders and order changes.Monitored shipments to guarantee on-time delivery.Completed all necessary customs documents and other paperwork.Oversaw the organizing and product storage in stockyard areas.
Reservation Sales Agent03/1999 to 12/2002Marriott Reservation Call CenterCity , STATE
  • Customer Service Received callers at establishment ,determined nature of business.
  • Help customers with there reservation and provide general information.
  • Answered multi-line telephone, routed calls.
  • Promoted hotel packages.
Education and Training
Austin High School Equivalency Diploma Chicago IL12Austin SchoolCity, State, Cook
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Formatting
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Resume Overview

School Attended

  • Austin School

Job Titles Held:

  • Customer Service
  • Aerospace /Warehouse Associate
  • Gate Inspector
  • Reservation Sales Agent

Degrees

  • Austin High School Equivalency Diploma Chicago IL 12

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