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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Enthusiastic and experienced Customer Service Booth Team Member, seeking to foster personal growth and leadership skills through a Customer Service Supervisor position with Whole Foods Market.
Education
Bachelor of Science: Political Science, Expected in Current
The College of New Jersey - Ewing, NJ
GPA:
Skills

Warm and welcoming personality

Strong communication skills

Innovative problem solver

Self-motivated and determined

Experienced and skilled trainer

Unwavering work ethic

Exceptional time management skills

Outgoing team player

Work History
Customer Service Booth Team Member, 11/2014 to Current
First TransitHopkins, MN,

Delights customers with a positive attitude, warm smile, and extensive company and product knowledge.

Exhibits strong customer focus with capability and desire to resolve customer inquiries and complaints.

Facilitates effective inter-departmental communication to ensure all storewide and customer needs are exceeded.

Fosters high team morale and emphasizes team member appreciation by operating "Cool Beans" program for the store.

Mentors and educates new team members through Onboarding for the customer service team as well as storewide.

Assists in sustaining a high-performance customer service team by register-training new team members and emphasizing the exceptional customer service values and standards that Whole Foods encompasses.

Shows active initiative in helping customers by designing an informative Rewards Card pamphlet as well a quick how-to guide for easy integration of a new program to team members and customers.

Gracefully performs all booth and cashier tasks without hesitation in a busy, fast-paced store featuring a diverse customer base.

Assistant Waitstall Services Supervisor, 04/2009 to 07/2015
Ocean Beach ClubCity, STATE,

Assisted in management of team productivity and workflow to exceed service standards in exclusive, fast-paced beach club restaurant with affluent clientele.

Effectively trained staff in operating procedures and quality customer service.

Ensured customer meal orders were delivered promptly and to customers' upmost satisfaction.

Communicated dexterously between management, staff, and customers to ensure ease of workflow and increase customer retention rates.

Meticulously scheduled breaks to ensure that both customer and team member needs would be met at all times.

Promoted a positive work environment with high team morale by energetically working along side team members to complete any task required.

Customer Service Clerk, 03/2009 to 2014
Foodtown/Stop & ShopCity, STATE,

Efficiently checked out customer grocery orders with a smile.

Established meaningful customer relationships and earned a reputation for exceeding customer service standards.

Exhibited self-motivation and versatility as a team player eager to perform any task requested.

 

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Resume Overview

School Attended

  • The College of New Jersey

Job Titles Held:

  • Customer Service Booth Team Member
  • Assistant Waitstall Services Supervisor
  • Customer Service Clerk

Degrees

  • Bachelor of Science

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