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Customer Service Associate / Sales Assistant Resume Example

Resume Score: 80%

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Miranda
Davis
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in money industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Stocking and replenishing
  • Payment processing
  • Guest seating arrangements
  • Budgets
  • Communications
  • Business operations
  • Organization
  • Supervision
  • Team building
  • Communication skills
  • Store opening and closing
  • Cash Handling
  • Team management
  • Relationship development
  • Process improvement
  • Operational improvement
  • Customer service
  • Problem resolution
Education
Granite High SchoolGranite, OK08/2015High School Diploma
  • Majored in English
  • Awarded student of the month and perfect attendance
  • Studied All state curriculums and general studies to graduate
  • Maintained a 3.5 GPA
  • Participated in early bird program to acquire extra credits for waking up early and taking gym!
Work History
Schnucks Markets- Customer Service Associate / Sales Assistant
Granite, IL12/2019 - 07/2020
  • Reconciled orders and payments to coordinate logistics for over 3+ accounts.
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 80%.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Determined customer needs and interests to recommend product to customers.
Electro Enterprises Inc- Records Associate
Del City , OK09/2015 - 05/2019
  • Maintained strict data accuracy standards via multiple reviews of government regulated auto Pilate certifications for controlled electrical safety qualifications and sale files for presentation to being a records associate for many high paying investors.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved international problems, improved operations and provided exceptional client support.
  • Worked with high exceptional customers to understand needs and provide customer service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored social media and online sources for industry trends.
Jack In The Box- Sales Associate
Granite, IL09/2013 - 08/2015
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Cooked batches of food according to standard recipes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Cleaned and sanitized work areas throughout hours of operation and at close of business.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Prepared beverages and filled food orders for customers.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Trained as excellent customer service provider and provided back-up coverage to provide customers with optimal support.
reading and journaling

I enjoy reading and journaling to personably better myself and to be aware of my world and how to be a better, more compassionate , over all well rounded person with likable and respectful qualities and a base understanding of many working operations to gain knowledge and to apply later in real life. I call them my check and balance hobbies between myself and my journal !

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Schnucks Markets
  • Electro Enterprises Inc
  • Jack In The Box

School Attended

  • Granite High School

Job Titles Held:

  • Customer Service Associate / Sales Assistant
  • Records Associate
  • Sales Associate

Degrees

  • High School Diploma

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