Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Professional Summary
Reliable former addict and alcoholic in recovery seeks an opportunity to expand skills and gain valuable hands on experience,
Skills
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Work History
Customer Service Associate/Cashier Team Lead, 08/2020 to 12/2020
Best Buy – Rockville, MD,
Best Buy – Rockville, MD,
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained cash drawer
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reviewed weekly sales ads and monitored price changes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register to record all transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Customer Service Cashier, 02/2018 to 03/2019
William Backus Hospital – North Haven, CT,
William Backus Hospital – North Haven, CT,
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Counted money in drawers at beginning and end of each shift.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Operated cash register to record all transactions accurately and efficiently.
- Set up new sales displays each
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
Phlebotomist, 2012 to 2012
William Backus Hospital – Oxford, CT,
William Backus Hospital – Oxford, CT,
- Centrifuged blood samples as outlined in clinical protocols.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture and other CT procedures.
- Obtained blood specimens by performing venipunctures and finger sticks multiple times per day.
- Logged patient information and recorded results into system using hospital portals.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
Phlebotomist, 2011 to 2012
Logan General Hospital – City, STATE,
Logan General Hospital – City, STATE,
- Centrifuged blood samples as outlined in clinical protocols.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Organized daily work based on collection priority.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Conducted venipuncture and other CT procedures.
- Monitored patients for reactions and verified sample quality.
- Obtained blood specimens by performing venipunctures and finger sticks multiple times per day.
- Logged patient information and recorded results into system using hospital and patient portals.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
Education
: , Expected in 06/2021
Net Institute: University of California - San Bernardino, CA,
Net Institute: University of California - San Bernardino, CA,
- Received Recovery Coach certification
: , Expected in 08/2011
Med Care - Logan, WV,
Med Care - Logan, WV,
- Received Phlebotomy Certificate
High School Diploma: , Expected in 05/1991
Belfry High School - Belfry, KY
Belfry High School - Belfry, KY
Certifications
- Certified Recovery Coach
- Certified Phlebotomist
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Resume Overview
School Attended
- Net Institute: University of California
- Med Care
- Belfry High School
Job Titles Held:
- Customer Service Associate/Cashier Team Lead
- Customer Service Cashier
- Phlebotomist
- Phlebotomist
Degrees
- High School Diploma
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