customer service associate cashier front desk receptionist resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items.
Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Energetic proficient at maintaining smooth, efficient retail operations. Track record of exceeding sales quotas while building customer loyalty and retention.
Skills
POS systems
Credit and cash transactions
Cash register operation
Loss prevention
Ordering and stocking
Customer assistance
ID verification
Scanner operations
Returns and exchanges
Training and mentoring
Payment processing
Customer Support
Inbound and Outbound Calling
Verbal Communication
Customer Service
High-energy attitude
In-store support
Order picking abilities
Product selection
Product packaging
Mentoring and training
Adaptive team player
Inventory replenishment
Boxing and labeling
Product organization
Experience
Customer Service Associate/Cashier/Front Desk Receptionist, 12/2020 - Current Amikids – Bradenton, FL,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Assisted customers with account updates, new service additions and promotional offers.
Food Service Worker, 12/2019 - 08/2020 American Family Fitness – Fredericksburg, VA,
Maintained order and cleanliness of work areas to conform with health codes.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Cross-trained in other kitchen positions to support team and meet customer needs.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Gathered ingredients and cleaned and cut food items to prep recipes.
Received food orders from individuals and explained offerings.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Washed, peeled, and seeded fruits and vegetables.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Monitored inventory and promptly reported food items requiring reorder.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
Sales Associate/Sales Representative, 08/2018 - 01/2019 Hollister – City, STATE,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Coordinated activities with other departments to ensure quality customer service.
Built trusting relationships with customers by making personal connections.
Court Monitor, 06/2017 - 09/2018 Sky Zone Trampoline Park – City, STATE,
Oversaw implementation of court proceedings.
Presented detailed information ranging in complexity.
Advocated for procedural changes in alignment with assessments.
Address Safety
Helped participants enjoy activities while ensuring adherence to protocol.
Gathered, prepared, operated and maintained equipment and supplies necessary for planned activities.
Developed events and programs in consideration of needs, abilities and interests of participants.
Education and Training
High School Diploma: , Expected in 07/2020 - Riverview High School - Sarasota, FL GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Riverview High School
Job Titles Held:
Customer Service Associate/Cashier/Front Desk Receptionist