customer service associate resume example with 2+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

I am currently a third year college student at The College of Coastal Georgia located in Brunswick Georgia where I have been working towards a Bachelor's in Nursing degree. I have been employed by Little Treasures Learning Center since August 2016 until May 2018. While employed at Little Treasures I have become an experienced Assistant Teacher who has helped in the training of several new employees. I am a dependable worker who is people-oriented with a strong ability to communicate effectively. I have also been employed by the Walmart Neighborhood Market since May 2018 until August 2018. While at Walmart I have continued to gain experience through customer service as well as strive to learn new skills that I can take with me in jobs to come. With my years of experience through my schooling as well I have gained skills in computer literacy and technology.

  • Client-focused
  • Results-oriented
  • File/records maintenance
  • Positive and friendly
  • Computer Literate
  • Creative Problem Solving
Work History
05/2018 to 08/2018 Customer Service Associate Fidelity Investments | Mound, MN,

While at the Walmart Neighborhood Market I preformed tasks such as answering customer questions about product availability and shipment times, resolved all customer complaints in a professional manner while prioritizing customer satisfaction, effectively communicated with and supported sales, assisted marketing and administrative teams on a daily basis. Additionally, I was a frequent recipient of multiple positive reviews acknowledging dedication to excellent customer service while attending my position.

08/2016 to 05/2018 Assistant Teacher Ymca Twin Cities | Andover, MN,

I provided child care services to young children for almost three years as well as assisted and communicated with parents of diverse backgrounds. Through my time at Little Tresures I also received training through the Right From The Start program where I was able to continue learning more effective ways to interact with children. Within my job I efficiently kept records of every child, including day to day observations and information regarding food allergies, activities or parental directions. Throughout this job I have become proficient at multi-tasking as well as maintaining a calm demeanor through any situation.

01/2016 to 04/2016 Internship Student Liberty Regional Medical Center | City, STATE,

I have interned at Liberty Regional medical center through the Liberty County College Career Academy while I was in high school. There I learned about what happens in each department, how emergencies are handled and how medical professional and patient interactions occur in a day to day setting. I can confidently say I gained knowledge through this internship in which I plan on bringing with me as I strive to enter into the College of Coastal Georgia nursing program.

01/2015 to 04/2015 Internship Student Coastal Manor Nursing Home | City, STATE,

I have interned at the Liberty Regional Coastal Manor Nursing Home through the Liberty County College Career Academy with Mrs. Sauls while in high school. Through this internship I learned skills on how to provide quality care to residents while gaining a strong work ethic. This internship also gave me some in sight on hands on clinical experience. I can also say that I have brought the skills I learned while interning with me through my schooling in college while working towards being accepted into The College of Coastal Georgia nursing program.

Expected in 05/2022 to to Associate of Science | Associates in Science, Nursing College of Coastal Georgia, Brunswick, GA GPA:
Expected in 2019 to to Bachelor of Science, Nursing | Georgia Southern University Liberty Campus, Hinesville, GA GPA:

Attended Georgia Southern University Liberty Campus between 2016 through Spring of 2018.

Expected in 2016 to to High School Diploma | Bradwell Institute, Hinesville, GA GPA:

Graduate from Bradwell Institute. Also attended the Liberty County College & Career academy in the fields of Allied Health and Medicine as well as a CNA course.

Demonstrated Excellence in Workplace Ethics on the Georgia Best Rating System the Second Quarter while at Liberty College & Career Academy, Demonstrated Academic Excellence both Quarters while in the Nursing Essentials and CNA internship program at the Liberty College & Career Academy, Was named Associate of the Week in the Nursing Essentials Pathway while attending Liberty College & Career Academy. This distinction is awarded to the associate with the highest Georgia Best workplace ethics rating. Georgia Department of Labor award indicating that I satisfactorily completed the course of study approved by the Georgia Department of Labor.

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Resume Overview

School Attended

  • College of Coastal Georgia
  • Georgia Southern University Liberty Campus
  • Bradwell Institute

Job Titles Held:

  • Customer Service Associate
  • Assistant Teacher
  • Internship Student
  • Internship Student


  • Associate of Science
  • Bachelor of Science, Nursing
  • High School Diploma

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