Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a professional, hard-working, and reliable individual. I am mechanically inclined and great at puzzles. I can read and follow instructions. I am a fast learner, multi Tasker, and great underpressure. I always try to keep and instill in others a positive attitude at all times. I like to be challenged and learn new things.

Skills
  • Inbound and outbound calling
  • Effective communication
  • Safety regulations
  • Problem Resolution
  • Customer Service
  • Customer relationship management
  • Employee management
  • Quality assurance
  • Report creation
  • Report generation
  • Credit card payment processing
  • Sales expertise
  • Clerical support
  • Customer relations
  • Data evaluation
  • Technologically savvy
  • Retail sales customer service
  • Product organization
  • Shipping and receiving understanding
  • Materials transport
  • Quality assurance controls
  • Schedule mastery
  • In-store support
  • Store maintenance
  • Quality control
  • Project management abilities
  • Microsoft Office expertise
  • Problem-solving abilities
  • Adaptive team player
  • Power and hand tools
  • OSHA
  • Manufacturing experience
  • Product assembly
  • Visual inspections
  • Equipment operation
  • Shipment preparation
  • Technical skills
Experience
09/2020 to 11/2020
Customer Service Associate Empire Today Los Angeles, CA,
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Assessed customer needs and upsold products and services to maximize sales.
03/2018 to 01/2020
Office Manager Reingold Alexandria, VA,
  • Increased office organization by developing filing system and customer database protocols.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Proactively identified and solved complex problems that impact management and business direction
  • Managed inventory and purchase of supplies for office operations and vehicle maintenance.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Organized patient files and streamlined operations to improve efficiency.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Collaborated closely with owner to effectively smooth and improve office operations.
  • Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Performed billing, collection and reporting functions for used car office generating over $100000 annually.
02/2016 to 03/2018
Office/property Manager Northwind Motors City, STATE,
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Increased office organization by developing filing system and customer database protocols.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Oversaw office inventory and timely reordering of supplies.
  • Communicated with customers to resolve inquiries, schedule appointments and address billing questions.
  • Handled supply purchases and inventory management for office operations and vehicle maintenance.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Supervised used car office with 3 employees, consistently cultivating productive and positive work atmosphere.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and software.
  • Quoted and prepared proposals for business services such as shop work and leasing a vehicle.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Proactively identified and solved complex problems that impact management and business direction
  • Greeted visitors promptly and directed to correct locations.
Education and Training
Expected in 05/2005
High School Diploma:
Kenwood High School Ib And Sports Science - Baltimore, MD
GPA:

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Resume Overview

School Attended

  • Kenwood High School Ib And Sports Science

Job Titles Held:

  • Customer Service Associate
  • Office Manager
  • Office/property Manager

Degrees

  • High School Diploma

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