- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
Grasps company initiatives quickly as cashier, achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties. Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Competent customer service driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
Qbe Insurance Group Limited – Work Remotely, NY,
- Exceeded service objectives by applying proven customer service and sales best practices.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Conferred with customers about concerns with products or services to resolve problems and sales.
- Managed customer relations and customer service through daily communication and interaction.
- Maintained clean sales floor and straightened and faced merchandise.
- Consistent execution of monthly sales goals.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Skilled using cash register including processing sales discounts and refunds.
- Processed purchases and handled payment transactions using POS system.
- Energized and motivated in performing sales floor activities including merchandising and selling.
- Issued receipts and processed refunds, credits, or exchanges.
Qbe Insurance Group Limited – Work Remotely, TX,
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Managed customer relations and customer service through daily communication and interaction.
- Consistent execution of monthly sales goals and twice recognized as employee of month.
- Trained in loss prevention, visual merchandising and general sales skills.
- Greeted customers entering store and promoted sales or special programs.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Skilled using cash register including processing sales discounts and refunds.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Recommended items to customers based on specific needs and explained features and benefits.
- Educated customers on promotions to enhance sales.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Culvers Restaurant – Pensacola, FL,
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Greet customers entering establishments.
- Answer customers' questions, and provide information on procedures or policies.
- Sell tickets and other items to customers.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Supervise others and provide on-the-job training.
Bowie High School - El Paso, TX
El Paso Community College - El Paso, TX
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume scorecould be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Clear Contact Info
- Completeness
- Personalization
- Strong Summary
- Target Job
- Typos
Resume Overview
School Attended
- Bowie High School
- El Paso Community College
Job Titles Held:
- Customer Service Associate
- Customer Service Associate
- Crew Member
Degrees
- High School Diploma
- Associate of Arts
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy