Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Highly enthusiastic customer service professional with 15 years client interface experience.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.
Prevented store losses using awareness, attention to detail and integrity.
Worked under strict deadlines and responded to service requests and emergency call-outs.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Guaranteed positive customer experiences and resolved all customer complaints.Took special orders in person and over the phone to generate [dollar amount] of additional revenue.
Cash handling, billings, Communication skills, email, filing, Outlook, Problem solving, quality, receiving, safety, shipping, tech support, telecommunication, phone, troubleshooting, active listenerMulti-tasking,Professional and friendly,Careful and active listener
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