Friendly and efficient customer service representative devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding veterinary medicine standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Cheerful and upbeat with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving customer issues
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
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