LiveCareer-Resume

customer service associate resume example with 1 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Cash Handling
  • Cleaning
  • Product Knowledge
  • Customer Complaint Resolution
  • Cash Register Operation
  • Quality Management
  • Customer assistance
  • Stocking and Replenishing
  • Liquor Law Compliance
  • Drawer Management
  • Bagging and Packaging
  • ID Verification
  • Maintaining Store Appearance
  • Sales expertise
  • Money handling
  • Cleaning and sanitizing
  • Basic math skills
  • Time management skills
  • Written and verbal communication
  • Cleaning and organization
  • Stocking and replenishing
  • Kitchen maintenance
  • Cash register operation
  • Ingredient inspection
  • Inventory organization
  • Menu memorization
  • Food arrangement
  • Written Communication
  • Multitasking abilities
  • Good telephone etiquette
  • Leadership
  • Critical thinking
  • Adaptability
  • Teamwork
  • Conflict resolution
  • Memorization skills
  • Can-do attitude
  • Performance improvement
Work History
09/2021 to Current Customer Service Associate Cubesmart | Warrenton, VA,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Informed customers about special promotions and provided detailed information for various products.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
04/2021 to Current Cashier Headway Corporate Resources | Huntersville, NC,
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained cash drawer of 250$ or more per shift.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
09/2020 to 03/2021 Shake Maker Sonic | City, STATE,
  • Accurately operated cash register to process customer payments.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Endorsed products by making recommendations and promoting specials, increasing daily sales .
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Completed milkshakes and ice cream desserts for customers.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Expected in 05/2021 to to High School Diploma | Jesse C Carson , China Grove, NC, GPA:

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Resume Overview

School Attended

  • Jesse C Carson

Job Titles Held:

  • Customer Service Associate
  • Cashier
  • Shake Maker

Degrees

  • High School Diploma

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