Talented Patient/Customer Service Associate skilled at balancing needs and company demands. Effectively build loyalty and long-term relationships while achieving all individual.
Ethical patient and customer service talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 40 years of experience in quickly resolving issues and maximizing retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about customers service standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Personable and dedicated Customer Service Representative with extensive experience in
customer service and being a strong team player.
Computer, copier, adding machine, cash register, balance end of day receipt, daily deposits, answering multiple phone lines
Used charmless software to process patient payments and update accounts.
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