Hardworking Customer Service Representative with 5 years of experience . Trained in project and time management with extensive knowledge of home decor, organization and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance. Manage telephone calls, emails, letters and in-person requests for assistance. Motivated Customer Service Representative with over 5 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Spanish and English. Competent Home Decor Specialists driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation.
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