Effective customer service representative with 6 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas.
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.
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