Being in the customer service industry for over 5 years (my first job as a server was in 2016), I know how to effectively deal with others and how to problem solve. I've used my organization & memorization skills as well as my creativity in each job I've had. As for my education, I'm extremely good at getting things done and staying motivated. I'm hard working and determined. I've worked with about 7 different systems for data input and communication. I'm the type of person to prove myself instantly, as I've been promoted at multiple jobs to a higher position within the first 2 months I've worked there. At my Lowe's store, I've gained the most credit card applications as an associate for the entire year and I've only worked there since June. I'm a team player and try to contribute to the success of everyone.
I confer with customers about their needs, I do returns, take & transfer phone calls, make in-store credit card payments, schedule & complete online and in-store orders, make schedules for cashier breaks/lunch hours, input damaged products into the system, adjust receipts and payments, schedule deliveries and pick-up later orders, look up inventory in receiving, take customer complaints and try to solve them, communicate with staff and managers through company phones, assist customers in applying for personal or business credit cards, as well as deal with other miscellaneous customer needs or tasks from managers. I work on multiple data-input systems.
I schedule and hold appointments with students through a computer system and take notes for students. Before COVID, as an office aide I would deal with students who came to the tutoring center at the front desk, alert advisors that their students were there through a different system, schedule appointments for students with their advisor or tutor coordinating with their calendars, take students back to their tutoring appointments, organize and make work schedules, take calls and messages, and other miscellaneous tasks from my boss.
During my time at the Greystone, I waited on customers, serving them food and drinks. I worked with another system where I would put orders in and modify them. I could adjust gratuity, pricing on items, split receipts between customers, and do transactions. At the end of the night, I would have to calculate all my tips and tip out the host. I would take phone calls, make reservations, plan & set up events or pharmaceutical meetings, and run our Facebook page. I had to make sure everything ran smoothly by communicating with the kitchen employees to ensure the customers were satisfied.
I am also a certified fitness instructor for Les Mills and was employed at Schuylkill Racquet and Fitness from 2014-2018. I organized, wrote, and taught my own classes as well.
I'm extremely dedicated to education, mental & physical health, and spirituality. I plan to start my own business one day as a Holistic Psychologist, work with juvenile delinquents as a therapist, and help reform the system. I've been studying astrology (in depth) since 2018. I do energy work and yoga daily, as well as many other spiritual practices.
Why would I be a great fit for this position? Well, I'm very motivated to get out of the work I'm doing now and contribute to the spiritual movement, however, I will need my master's in counseling before I begin therapy. It is my goal to provide for myself by doing what I love. The part time position fits perfectly with my schedule as I am a full time student. I'm good at making time to get my priorities and work done.
As a Libra sun and moon, I'm a great partner & easy to get along with, and I can be extremely creative, full of ideas & create harmony through organization and refining - this is also because I am a sidereal Virgo sun and moon. As an Aries ascendant, I'm very enterprising, confident, and have tons of energy and determination to work with others and learn new things, my Mars in Sagittarius also contributes to my drive.
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