Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
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Made reasonable procedure exceptions to accommodate unusual customer requests.
Certified Nurse Assistant - through the American Red Cross
Certified in Microsoft Office
Dean's List 2013
President's List 2014
Professional and friendly
Careful and active listener
Multi-tasking
Active Learning, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Filing, Grammar, Spreadsheets, Telephone Skills, Time Management,Type 40 WPM, Typing, Writing, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Organizational Skills, Prioritization, Proofreading, Reading Comprehension
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