Excellent communicator with 10 years of Customer Service Representative experience in demanding call center environments. Highly familiar with sales, including [Type] competitors and offerings. Successful customer support with 10 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
Interpersonal .Strengths include evoirment skills,sense of service to others and the ability to work with a sense of urgency while keeping a positive demeanor.Trained to interact with people from diverse background and cultures. Improved the ability to communicate professionally in work envoirments and mindfulness to others. Learned successful conflict resolution techniques that can be applied in the workplace. Critical thinking-Developed strategies to logically work without wasting resources. Learned to work in teams to maximize results,as well as working alone with little supervison. Improved active listening skills allowing me to communicate effectively with customers,co-workers and managers.
1. Work Force development training. Austin texas. 2.Work Force one job readiness training Austin texas.3. Computer support specialist.
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