Reliable and friendly customer service associate who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Routinely helped as many as 20- 30 customers each day in a high-volume retail outlet. Recognized by peers and management for going above and beyond normal job functions.
Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Consulted with customers on the latest styles and trends. Kept the showroom clean and maintained neat, orderly product displays. Educated customers on product and service offerings. Communicated merchandise needs and issues to appropriate supervisors in a timely manner. Collaborated with Wardrobe Consultant members to give exceptional service throughout the entire shopping and purchasing experience. Built and maintained effective relationships with co-workers and senior management. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Processed shipments and maintained organised stockroom. Processed all sales transactions accurately and in a timely manner. Marked clearance products with updated price tags. Assist customers with booking wedding .
Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Promptly reported complaints to a member of the management team. Recorded customer orders and repeated them back in a clear, understandable manner. Served fresh, hot food with a smile in a timely manner. Quickly and efficiently processed payments and made accurate change. Carefully maintained sanitation, health and safety standards in all work areas. Followed all established restaurant practices and procedures.Packaged menu items into bags or trays and placed drink orders into carriers. Took initiative to find extra tasks when scheduled duties were completed.
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