Positive, upbeat in any job I take brings more than10 plus years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Cheerful and upbeat with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. . Effective with 10 plus years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manages workflow and optimize team strengths to meet service quotas. Dedicated in retail talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 10 plus years of experience in customer service, retention and problem resolution. Proficient in managing conversational flow and diffusing difficult customer situations. Friendly and efficient in any career I take devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding, standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
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