close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Customer Service Associate
Please provide a type of job or location to search!
SEARCH

Customer Service Associate Resume Example

Love this resume?Build Your Own Now
AS
CUSTOMER SERVICE ASSOCIATE
Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals.

Motivated and hardworking, successfully multitasking in fast-paced.Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities.

Skills
  • Time management
  • Creativity
  • Complex problem solving
  • Customer service
  • Service orientation
  • Effective communication
  • Process improvements
  • Quality assurance
  • Product organization
  • Quality control
  • Bilingual Spanish and English
  • Teamwork
Experience
Alight | Starkville , MSCustomer Service Associate10/2019 - 03/2020
  • Customer service to help and solve any questions or change of merchandise in store.
  • Attention in the dressing room area and organize the merchandise on the shelves and racks.
  • Guide customers to the offers and discounts of all the different areas around the store for the season.
  • Organization and classification for varied merchandise in their respective areas.
  • Busser _ Mariachi restaurant.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Reviewed account and service histories to identify trends and issues.
  • Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
Murphy Usa, Inc. | Chattanooga , TNTable Busser04/2017 - 09/2018
  • Keep area and restaurant clean and spotless.
  • Organize and refill all drinks in the fridge, and refill entree chips and salsa.
  • Serve customers their drinks, water, coffee, and tea.
  • Serve customers upon arrival at the restaurant, served drinks and entrees and liaise with the waiters.
  • Advise clients on the restaurant's gastronomic offer.
  • Serve the tables according to protocol.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Answered question for guests and retrieved desired items to maximize satisfaction.
  • Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
  • Collected trash from receptacles and returned trays to kitchen for cleaning and reuse.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Greeted guests with friendliness and professionalism.
  • Recognized by management for providing exceptional customer service.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
Futurecare Health | Baltimore , MDCashier01/2016 - 12/2016
  • Attend the cash register.
  • Take care of customers food and drinks.
  • Refill the shelves with various supplies.
  • Take orders by phone and by drive thru.
  • Cleaning the refrigerator equipment and refill in all products.
  • Taking care of inventories of perishable products.
  • Preparation and elaboration of fast foods ( breakfast sandwich, bagels,etc ).
  • Prepare weekly report of the products in charge.
  • Make request for consumer products.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers.
National Medical Institute | City , STATEReceptionist01/2020 - 04/2020
  • Answer phone calls to provide information about school course offering.
  • Make appointments with prospective students.
  • Telemarking.
  • Schedule students activities for paperwork.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Sorted incoming mail and directed to correct personnel each day.
  • Answered and directed incoming calls using multi-line telephone system.
Education and Training
Miami Dade College | City, StateHigh School Diploma2019
Personal Information

Occupation: student

Nationality: American

Date of birth: 25 February 2002

Objective

Communication, flexibility, proactive, friendly, customer orientated, patient, polite, work great under pressure, positive attitude, problem-solving skill, honesty, up selling technique, observational skill, teamwork skill.

Languages
  • English
  • Spanish
Interest

Mindfulnes, Artificial Intelligence, Music

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
  • Formatting
  • Word choice
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Miami Dade College

Job Titles Held:

  • Customer Service Associate
  • Table Busser
  • Cashier
  • Receptionist

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Customer-Service-Associate-resume-sample

Customer Service Associate

Massmutual Financial Group

PR

Customer-Service-Associate-resume-sample

Customer Service Associate

Massmutual Financial Group

MS

Customer-Service-Associate-resume-sample

Customer Service Associate

Massmutual Financial Group

Amherst , OH

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.