Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Inbound and outbound calling
  • Safety regulations
  • Effective communication
  • Customer relationship management
  • Employee management
  • Call center experience
  • Shipping and receiving understanding
  • High-energy attitude
  • Data evaluation
  • Customer relations
  • Senior leadership support
  • Technologically savvy
  • Store maintenance
  • Microsoft Office expertise
  • Customer service
  • Stockroom procedures
  • Transportation solution development
Experience
02/2019 to 06/2019 Customer Service Associate Borden Dairy | Hattiesburg, MS,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Processed customer account changes.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Established membership loyalty, executing flawless customer retail account management.
  • Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
08/2018 to 02/2019 Direct Support Professional Help At Home | Fairfield, IL,
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Documented current patient information to update supervising [Job title]s, including vital signs, behaviors and eating habits.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Completed data entries in charts and logbooks to document client progress.
  • Monitored clients' progress to report necessary changes.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Transported client to doctor's appointments and to complete other related errands.
  • Administered all necessary medications as directed by care plan.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Maintained calendar of social, recreational and educational events to enhance patient stays.
  • Administered medications to optimize patient experiences, monitoring reactions to adjust dosages.
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
  • Emotionally supported [Type] patients, monitoring changes in behavior for potentially dangerous changes.
  • Answered office phone calls and emails, answering questions and scheduling appointments with [Type] doctors.
  • Maintained professionalism in emergency situations, assisting staff members in [Type] actions and monitoring patients.
05/2017 to 06/2018 Direct Support Staff Member Elwyn | Northridge, CA,
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
  • Documented current patient information to update supervising [Job title]s, including vital signs, behaviors and eating habits.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Administered all necessary medications as directed by care plan.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Educated families and patients on potential plans for [Type] care, including [Type]and [Type] options.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Checked mail, shopped for groceries and handled bill payments.
  • Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.
  • Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
  • Assisted patients with bladder and bowel needs by helping to restroom, [Action] and [Action].
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
  • Assisted [Type] patients with [Task], closely monitoring conditions and safety.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Cleaned houses and living spaces, ran errands and cooked meals for over [Number] [Type] patients daily.
  • Coached patients on [Type] at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Kept detailed records of patient care, [Type] progress, medication administration and changes in health or other conditions.
Education and Training
Expected in 12/2014 High School Diploma | Cookeville High School, Cookeville, TN GPA:

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Resume Overview

School Attended

  • Cookeville High School

Job Titles Held:

  • Customer Service Associate
  • Direct Support Professional
  • Direct Support Staff Member

Degrees

  • High School Diploma

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