Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Grasps company initiatives quickly as employee, achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties. Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations.
Skills
Guest Services
Client Needs Assessment
Cleaning
Store Merchandising
Product Knowledge
New Product Information
Product Location
Visual Displays
Work History
04/2019 to 07/2020Customer Service AssociateCass Information Systems, Inc | Bridgeton, MO,
Helped [Number] customers every [Timeframe] by approaching conversations with positive attitude and [Action].
Offered advice and assistance to customers, paying attention to special needs or wants.
Recommended items to customers based on specific needs and explained features and benefits.
Greeted customers entering store and promoted sales or special programs.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Utilized exceptional communication to connect with customers, assess needs and present solutions.
Supported branding strategy by ensuring product displays aligned with corporate standards.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
09/2015 to 02/2019Portrait PhotographerBerry Plastics | Bettendorf, IA,
Planned and prepared for all on-location and studio shoots.
Shot photographs in controlled lab, field and remote environments.
Photographed high-quality images for both print and internet distribution.
Selected and set up appropriate props, backdrops and lighting.
Completed complex photo shoots involving large-scale performances at indoor and outdoor venues.
Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
Directed guests to photo port location to view and purchase pictures.
Handled cameras operating at several thousand frames per second.
Consulted with supervisors to handle any unusual problems and alter existing equipment.
09/1986 to 03/2015JourneymanLineage Logistics | Grand Island, NE,
Commended by management for continuous punctuality and superior performance.
Assessed project scope, material requirements and blueprints to gain valid understanding of project details.
Cut, formed and arranged insulation to promote efficiency of materials for each project.
Installed and secured protective sheet metal to minimize damage and degradation.
Maintained equipment according to manufacturer specifications and safety protocols.
Read and understood blueprints and technical specifications for insulation installation.
Protected team members and building users from harm by adhering to strict asbestos remediation procedures when locating, removing and sealing off old insulation.
Inspected parts and assemblies for conformance to plans and building codes.
Prepared surfaces for insulation with help of adhesives, cement and other compounds.
Constructed modular insulation materials for various uses and applications.
Set up and operated fabricating equipment to cut, bend and straighten sheet metal for insulation projects.
Applied and handled insulating products such as foam, fiberglass, and cloth with mud.
Applied and prepared cement, epoxy, and other durable adhesives as part of insulation installation.
Fabricated and assembled sheet metal products and equipment such as ducts, control boxes, drainpipes and furnace casings.
Delivered training and mentoring to several apprentices in preparation for full-time roles.
Operated hand tools such as beader crimpers, brakes, and shears.
Measured, cut, and laid insulating blankets for water heaters and tanks.
Qualified to handle hazardous materials such as lead, arsenic, and beryllium.
Efficiently coordinated with teams of other tradesmen on large scale projects.
Sorted and organized supplies inventory and ordered material stock from approved vendors.
Used industrial-scale sewing machines for heavy fabrics to create insulating pads for pipes.
Cultivated safety and efficiency at each work site by identifying potential hazards and promoting workplace safety to all team members.
Measured and prepared work materials and surfaces by marking dimensions and reference lines on material.
Fabricated fiberglass pipe and duct materials for installation in commercial and residential projects.
09/2000 to 12/2006Owner/OperatorDragons Breath Tavern | City, STATE,
Created and monitored [Type] promotional approaches to increase sales and profit levels [Number]%.
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
Enhanced operational efficiency and productivity by managing budgets, accounts and [Task].
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across [Industry] operations.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Developed key operational initiatives to drive and maintain substantial business growth.
Applied human resources expertise to optimize hiring, training and performance.
Education
Expected in 06/1976High School Diploma | Irondiquoit High School, Rochester, NY, GPA:
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