Customer Service Assistant/Inventory Associate Resume Example

• Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
• Processed credit card, EBT and gift certificate payments in electronic computer systems.
• Greeted customers and responded to informational requests.
• Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
• Received product orders, unloaded merchandise and arranged store stock into appealing displays.
• Counted product stock to maintain inventory records.
• Stayed up to date on current item discounts to support promotions.

• Monitored sales events, added new merchandise and rang up purchases.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Received payments
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Promoted specific item options to drive sales and achieve add-on purchases.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Helped customers find specific products, answered questions and offered product advice.
• Learned roles of other departments to provide coverage and keep store operational.
• Resolved issues with cash registers, card scanners and printers.
• Operated cash register, collected payments and provided accurate change.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Inspected items for damage and obtained replacements for customers.
• Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
• Trained new employees in cashiering procedures, offering assistance in resolving issues.
• Trained new team members in cash register operation, stock procedures and customer service.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Scanned customer purchases, supporting transactions to streamline sales process.
• Welcomed customers, offering assistance to help find necessary store items.

customer service, cash register

• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Received payments for [Product or Service] and issued receipts.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Promoted specific item options to drive sales and achieve add-on purchases.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Helped customers find specific products, answered questions and offered product advice.
• Resolved issues with cash registers, card scanners and printers.
• Operated cash register, collected payments and provided accurate change.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.