Customer Service Assistant Inventory Associate resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Positive, upbeat Person to bring more than 3 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Reliable team member with [Number] years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.
Skills
Cash register
Computer skills
Money handling
Customer service
Inventory
Stocking
Open and closing
Clean up
Education and Training
University Of Phoenix Phoenix , AZExpected in ā ā:Business - GPA:
Adult Independent High School Merced, CAExpected in 06/1999 ā āHigh School Diploma: - GPA:
Experience
Sands Of Kahana - Customer Service Assistant/Inventory Associate Las Vegas, NV, 07/2020 - 02/2021
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Reviewed account and service histories to identify trends and issues.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Consulted with customers to determine best methods to resolve service and billing issues.
Evaluated customer account information to assess current issues and determine potential solutions.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Greeted customers and responded to informational requests.
Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Counted product stock to maintain inventory records.
Stayed up to date on current item discounts to support promotions.
99 Cents Only Stores - Cashier City, STATE, 06/2003 - 01/2004
Monitored sales events, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Received payments
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Promoted specific item options to drive sales and achieve add-on purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Helped customers find specific products, answered questions and offered product advice.
Learned roles of other departments to provide coverage and keep store operational.
Resolved issues with cash registers, card scanners and printers.
Operated cash register, collected payments and provided accurate change.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and obtained replacements for customers.
Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Trained new team members in cash register operation, stock procedures and customer service.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Scanned customer purchases, supporting transactions to streamline sales process.
Welcomed customers, offering assistance to help find necessary store items.
Big 5 Sporting Goods Corp. - Cashier City, STATE, 10/2002 - 12/2002
customer service, cash register
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Received payments for [Product or Service] and issued receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Promoted specific item options to drive sales and achieve add-on purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Helped customers find specific products, answered questions and offered product advice.
Resolved issues with cash registers, card scanners and printers.
Operated cash register, collected payments and provided accurate change.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
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