LiveCareer-Resume

Customer Service Assistant Inventory Associate resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Positive, upbeat Person to bring more than 3 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Reliable team member with [Number] years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.

Skills
  • Cash register
  • Computer skills
  • Money handling
  • Customer service
  • Inventory
  • Stocking
  • Open and closing
  • Clean up
Education and Training
University Of Phoenix Phoenix , AZ Expected in : Business - GPA :
Adult Independent High School Merced, CA Expected in 06/1999 High School Diploma : - GPA :
Experience
Sands Of Kahana - Customer Service Assistant/Inventory Associate
Las Vegas, NV, 07/2020 - 02/2021
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Reviewed account and service histories to identify trends and issues.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
Sands Of Kahana - Customer Service/Cashier
Lahaina, HI, 01/2020 - 06/2020
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Counted product stock to maintain inventory records.
  • Stayed up to date on current item discounts to support promotions.
99 Cents Only Stores - Cashier
City, STATE, 06/2003 - 01/2004
  • Monitored sales events, added new merchandise and rang up purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Welcomed customers, offering assistance to help find necessary store items.
Big 5 Sporting Goods Corp. - Cashier
City, STATE, 10/2002 - 12/2002

customer service, cash register

  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments for [Product or Service] and issued receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

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Resume Overview

School Attended

  • University Of Phoenix
  • Adult Independent High School

Job Titles Held:

  • Customer Service Assistant/Inventory Associate
  • Customer Service/Cashier
  • Cashier
  • Cashier

Degrees

  • Some College (No Degree)
  • High School Diploma

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