Customer Service Assistant Resume Example

Conscientious [Job Title] with [Number] years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Successful [Job Title] with [Number] years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Hardworking Customer Service Representative with [Number] years of experience working with [Product or Service]. Trained in project and time management with extensive knowledge of [Area of expertise] and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing [Number]-year background maintaining customer satisfaction and contributing to company success. Proficient in [Software] and [Software]. Results-driven [Job Title] with proven administrative, problem-solving and prioritization skills. Skillfully orchestrate resolutions for optimal customer satisfaction. Offering [Number]+ years in [Industry] and expertise to manage any customer requirement. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

• Cashier - Achieved highest Number of new credit accounts opened within one-month period.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.