Conscientious Customer Service Assistant with 2 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Proficient Secretary with superior work ethic and expertise in working from scripted responses to resolve customer problems. Driven and responsible with adaptable, solution-oriented nature. Excellent conflict mediator and efficient multitasker.
I was unable to finish High School in 2005. I had to stop going and help take care of my mother after a car wreck that broke her neck. I also had 2 younger siblings that needed me! As soon as my mother was able to start taking over again, I went int GED classes at Ivy Tech and I took and passed my GED in 2006.
My hobbies include riding horses, spending time with my family and friends, and helping people!
I love being in customer service! I love talking with and helping people!
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