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Customer Service Apparel Team Member resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Highly skilled Customer Service Team Member with 5 years of experience in customer sales and service. Excels at calling potential and established customers to generate sales. Accustomed to working on various projects simultaneously. Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty. Dedicated Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communication, Efficient, well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients. Personable, friendly and solution-orientated , Customer-focused team player offering expertise in conflict mediation, Dedicated to customer loyalty and satisfaction. Personable and dedicated Customers. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives.

Skills
  • In-store support
  • Schedule mastery
  • Customer relations
  • High-energy attitude
  • Stockroom procedures
  • Credit card payment processing
  • Customer service
  • Promotional support
  • Conflict mediation
  • Report creation
  • Call center experience
  • Store maintenance
Education and Training
Discovery High School Sacramento, CA, Expected in 05/2012 High School Diploma : - GPA :
DeVryartWalmartDecry University Downers Grove, IL Expected in : Medical Billing And Coding - GPA :

In the process of gaining my certificate in medical billing and coding

Experience
Spartannash - Customer Service /Apparel Team Member
Mio, MI, 04/2020 - 08/2020
  • Answered customer inquiries with courtesy and accuracy.
  • Demonstrated strong knowledge of store services, products and policies.
  • Gave personal attention to customers, delivering rewarding shopping experiences
  • Explained product details and care to potential customers.
  • Informed customers of sales and promotions.
  • Answered queries by telephone or self-service ticket to support internal and outside computer hardware, software, network, application access and telecommunications systems.
  • Followed company policies and procedures diligently relating to exchanges and returns.
North Country Academy - Cashier
Citrus Heights, CA, 01/2015 - 12/2019
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Welcomed customers, offering assistance to help find necessary store items.
Trinity Treasures - Daycare Assistant
City, STATE, 02/2016 - 02/2018
  • Secured indoor and outdoor premises to protect children under care.
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Enforced rules to teach manners and maintain safe environment.
  • Safely operated daycare van to collect and deliver children between specified locations.
  • Cared for up to children ranging in age from babies to toddlers.
  • Led children in tidying up, handwashing and helped to teach responsibility.
  • Attended to lunch periods to help children open food packages and monitor activities

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Resume Overview

School Attended

  • Discovery High School
  • DeVryartWalmartDecry University

Job Titles Held:

  • Customer Service /Apparel Team Member
  • Cashier
  • Daycare Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)

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