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Customer Service Agent Resume Example

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CUSTOMER SERVICE AGENT
Summary

Dynamic Customer Service Agent seeks new challenges and opportunities for professional growth and advancement. Brings knowledge of providing passengers with exceptional services and willingness to work a flexible schedule. Advanced understanding of International ticketing 7 years with Delta Airlines.

Experience
07/2006 - Current
Agreeya Solutions - Livermore , CACustomer Service Agent

Positively represent Delta Airlines by providing passengers with a seamless check in experience. Issue travel and hotel vouchers for passengers on overbooked and canceled flights. Assume Red Coat duties at ticket counter when red coat on duty is at gates. Assist Sky Club When they are understaffed.

06/2002 - 05/2006
Cal Pacific Mortgage - City , STATEPersonal Assistant/ Processing Support /Front Desk

General front desk reception duties including daily mail distribution, answering main phone line, greeting clients, arrange courier pick up and deliveries for loan documents, prepare and send out all daily FedEx deliveries. Assist accountant with data entry in Quickbooks. Assist owner with coordinating workers and vendors at his various apartment buildings throughout San Diego. Assist owner with personal appointment coordination, scheduling travel arrangements and any other support requested.

Skills
  • Bilingual English/Spanish
  • Care Team Member
  • CPR Training
  • Social Club Member
  • Skilled multi-task
  • Safety- oriented
  • Team Player
Education
Kelsey Jenny CollegeCity, StateAssociate of Applied Science: Business Management
  • Advanced coursework in Business Administration.
  • Coursework in Marketing and Advertising
Referrals

John Oleynick Performance Leader, San Diego CA 619 491-2845


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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

63Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Kelsey Jenny College

Job Titles Held:

  • Customer Service Agent
  • Personal Assistant/ Processing Support /Front Desk

Degrees

  • Associate of Applied Science : Business Management

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