Technologically-savvy Customer Service Agent with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions.
Personable, friendly and solution-oriented Assistant Supervisor with over 12 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, teamwork, time management and sales. Dedicated to customer loyalty and satisfaction.
Cheerful and upbeat Team Leader with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues.
Communicative team player accomplished in performing technical and non-technical services in the travel industry. Track record of assisting, researching and resolving all kinds of customer issues. Effective working within team environment with minimal or no supervision.
Diplomatic leader versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty.
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