Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dynamic Customer Service Agent seeks new challenges and opportunities for professional growth and advancement. Brings knowledge and certifications for Departure Control Systems, Dangerous Goods and Passenger Handling. Also have the willingness to work a flexible schedule.

  • Safety-oriented certification in safety and rescue.
  • Superior communication skills fluency in Arabic, French, English and Italian.

  • First Aid certification obtained at Qatar Airlines CPR, first aid, fire fighting and evacuation.
  • Skilled multi-tasker


Certificate of Recognition from Qatar Airlines for Outstanding Customer Service Awarded June 2011.

Customer Service Agent , 2009 - 07/2012
Brody Brothers Pest Control Reservoir Ridge, ,

Successfully completed a certification in Departure Control Systems to further develop professional skills.

Processed reservations, coordinated stand-by and monitored cabin availability.

Checked baggage and collected baggage charges.

Tagged checked baggage with appropriate destination with a 99% accuracy rate.

Responded politely to passenger complaints regarding ticketing and baggage handling.

Certificate: Flight Attendant , Expected in 2009
CFPNC Group - Casablanca ,

Certificate obtained in Safety/ Rescue.

Completed Technician Level.

Bachelor of Science: Travel and Hospitality , Expected in 2007
Ibn-Elyassmine University - Casablanca ,

Coursework in Hospitality and Tourism Management.

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School Attended

  • CFPNC Group
  • Ibn-Elyassmine University

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  • Customer Service Agent


  • Certificate
  • Bachelor of Science

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